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	<title>residential supervisor Archives - Penn-Mar</title>
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	<description>Supporting people with intellectual and developmental disabilities to Live Courageously</description>
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	<title>residential supervisor Archives - Penn-Mar</title>
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		<title>The “Ever Evolving” Kimberly Palmer </title>
		<link>https://www.penn-mar.org/the-ever-evolving-kimberly-palmer/</link>
		
		<dc:creator><![CDATA[ggorham]]></dc:creator>
		<pubDate>Fri, 21 Nov 2025 18:46:13 +0000</pubDate>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[direct support professional]]></category>
		<category><![CDATA[IDD]]></category>
		<category><![CDATA[residential supervisor]]></category>
		<category><![CDATA[team member]]></category>
		<category><![CDATA[team member spotlight]]></category>
		<guid isPermaLink="false">https://www.penn-mar.org/?p=14401</guid>

					<description><![CDATA[<p>She&#8217;s making her mark in a unique way. Kimberly Palmer is accustomed to people commenting on her magenta-colored hair, vibrant clothing styles, and Converse All-Star high-top sneakers with rainbow flames.  And when the Penn-Mar Residential Supervisor frequently visits the organization’s Day Program, she can’t help...</p>
<p>The post <a href="https://www.penn-mar.org/the-ever-evolving-kimberly-palmer/">The “Ever Evolving” Kimberly Palmer </a> appeared first on <a href="https://www.penn-mar.org">Penn-Mar</a>.</p>
]]></description>
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									<div id="attachment_14409" style="width: 310px" class="wp-caption alignright"><img fetchpriority="high" decoding="async" aria-describedby="caption-attachment-14409" class="wp-image-14409 size-full" src="https://www.penn-mar.org/wp-content/uploads/2025/10/Article-Pictures-12.png" alt="Kimberly Palmer headshot" width="300" height="300" srcset="https://www.penn-mar.org/wp-content/uploads/2025/10/Article-Pictures-12.png 300w, https://www.penn-mar.org/wp-content/uploads/2025/10/Article-Pictures-12-150x150.png 150w" sizes="(max-width: 300px) 100vw, 300px" /><p id="caption-attachment-14409" class="wp-caption-text">Kimberly Palmer</p></div><p><strong><em><span class="TextRun SCXW45742045 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW45742045 BCX8">She&#8217;s making her mark in a unique way.</span></span></em></strong></p><p><span data-contrast="auto">Kimberly Palmer is accustomed to people commenting on her magenta-colored hair, vibrant clothing styles, and Converse All-Star high-top sneakers with rainbow flames.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">And when the Penn-Mar Residential Supervisor frequently visits the organization’s Day Program, she can’t help but notice that several of the ladies there are now sporting their own shade of pink hair.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">But her style influence can’t compare to the passion she has for supporting people with intellectual and developmental disabilities (IDD).</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">In college, Kimberly studied criminal justice, but a brief internship in the Howard County Crime Lab convinced her that she needed to pursue a new career and “a degree in life experience.”</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">She has always loved children and felt especially devoted to her nephew with autism. When her mother suggested she might like working with kids, Kimberly took her advice. For the next 5 years, she taught children with autism in Howard County. After moving to Chicago, she held a similar position for 17 years. She eventually moved back to Maryland where she worked at a school for people with autism for three years before finally finding Penn-Mar.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><div id="attachment_14406" style="width: 310px" class="wp-caption alignleft"><img decoding="async" aria-describedby="caption-attachment-14406" class="wp-image-14406 size-full" src="https://www.penn-mar.org/wp-content/uploads/2025/10/2-2.png" alt="Kimberly Palmer stands next to the three people she supports." width="300" height="300" srcset="https://www.penn-mar.org/wp-content/uploads/2025/10/2-2.png 300w, https://www.penn-mar.org/wp-content/uploads/2025/10/2-2-150x150.png 150w" sizes="(max-width: 300px) 100vw, 300px" /><p id="caption-attachment-14406" class="wp-caption-text">Kimberly Palmer stands next to the three people she supports.</p></div><p><span data-contrast="auto">Kimberly described herself as “very introverted” in her 20s when she lived in Baltimore, but everyone who knows her now would say quite the opposite. “The move to Chicago helped me grow,” she said. “That’s when I started fine-tuning my ‘brand.’”</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">As Kimberly got older, the physical demands of working with children with autism were taking a toll, so she started researching job opportunities for supporting adults.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">“I looked at all the local companies, went on Indeed, and Penn-Mar stood out to me as being the best provider by a long shot,” she said. “I applied for the job in October of 2023 and was invited to an interview at one of their community homes. I ended up staying at the house for four hours, hanging out with the amazing guys who lived there. I was offered the Senior Direct Support Professional (SDSP) job before I said goodbye and was later promoted to the home’s Residential Supervisor.”</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">The three gentlemen with IDD who Kimberly supports are “like brothers,” having lived together since 1991. She loves watching them grow with the help of Penn-Mar’s person-centered supports.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">One of those men is retiree Elmer who is living his best life” going on regular dates with his fiancée Cindy, a “boot twin” to Kimberly with her matching pair of high-top sneakers.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">The other gentlemen, Alfred and Tommy, participate in the Day Program and like to visit coffee shops to try out new flavors, go to <a href="https://takingthelead.org/" target="_blank" rel="noopener">Taking the Lead</a> for horseback riding, </span><span data-contrast="auto">and help with grocery shopping.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><div id="attachment_14408" style="width: 310px" class="wp-caption alignright"><img decoding="async" aria-describedby="caption-attachment-14408" class="size-full wp-image-14408" src="https://www.penn-mar.org/wp-content/uploads/2025/10/4-1.png" alt="Kimberly Palmer and Tommy take a selfie at Taking the Lead, where Tommy goes horseback riding. Tommy is wearing a helmet." width="300" height="300" srcset="https://www.penn-mar.org/wp-content/uploads/2025/10/4-1.png 300w, https://www.penn-mar.org/wp-content/uploads/2025/10/4-1-150x150.png 150w" sizes="(max-width: 300px) 100vw, 300px" /><p id="caption-attachment-14408" class="wp-caption-text">Kimberly Palmer and Tommy take a selfie at Taking the Lead, where Tommy goes horseback riding. Tommy is wearing a helmet.</p></div><p><span data-contrast="auto">Because she fills in at other community homes on weekends when needed and is a regular presence at the Day Program, Kimberly has come to know many of the people that Penn-Mar supports and their DSPs. </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">“There are so many good people at Penn-Mar,” she said. “Everyone I work with absolutely cares about the people we support. We’re not in it for the money; we want to do something that makes a difference, help people achieve their dreams.”</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">Kimberly’s boyfriend Timmy saw that first-hand when he attended a Celebration of Life service for Steve, a person Penn-Mar supported who had recently passed away. He was so moved by the outpouring of love from team members that he told Kimberly, ‘I want to do what you do.’ Timmy decided to leave his construction career of 30 years for a position as a Senior Residential Assistant at Penn-Mar.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">Kimberly is graduating this month from a Professional Development training class that she credits with helping her grow more positive about her abilities. She and her fellow students were encouraged to envision their future growth with Penn-Mar, but she knew any promotion opportunities would take her away “from the guys that mean everything to me” and the house that has a special place in her heart.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p><p><span data-contrast="auto">So, while Kimberly sees herself as “ever evolving,” she plans to stay put doing what she loves most: working directly with people with IDD. However, she </span><i><span data-contrast="auto">is </span></i><span data-contrast="auto">seriously considering switching her hair color to Smurf blue or forest green.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}"> </span></p>								</div>
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		<p>The post <a href="https://www.penn-mar.org/the-ever-evolving-kimberly-palmer/">The “Ever Evolving” Kimberly Palmer </a> appeared first on <a href="https://www.penn-mar.org">Penn-Mar</a>.</p>
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		<title>Meet Residential Supervisor Jessica Patchel</title>
		<link>https://www.penn-mar.org/meet-residential-supervisor-jessica-patchel/</link>
		
		<dc:creator><![CDATA[]]></dc:creator>
		<pubDate>Fri, 18 Feb 2022 21:42:06 +0000</pubDate>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[direct support professional]]></category>
		<category><![CDATA[disabilities]]></category>
		<category><![CDATA[employment]]></category>
		<category><![CDATA[human services]]></category>
		<category><![CDATA[residential supervisor]]></category>
		<category><![CDATA[spotlight]]></category>
		<category><![CDATA[team member]]></category>
		<guid isPermaLink="false">https://www.penn-mar.org/?p=3009</guid>

					<description><![CDATA[<p>As a full-time Dean’s List student and an extremely dedicated employee, Jessica Patchel has her hands full. Penn-Mar was very fortunate to have Jessica join our team three and a half years ago as a Residential Assistant. Since then, she has been promoted twice and...</p>
<p>The post <a href="https://www.penn-mar.org/meet-residential-supervisor-jessica-patchel/">Meet Residential Supervisor Jessica Patchel</a> appeared first on <a href="https://www.penn-mar.org">Penn-Mar</a>.</p>
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									<p><img decoding="async" class="alignleft wp-image-3017" src="https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-543x1024.jpg" alt="Woman in mask smiling with certificate" width="271.5" height="512" srcset="https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-543x1024.jpg 543w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-159x300.jpg 159w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-768x1449.jpg 768w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-814x1536.jpg 814w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-1085x2048.jpg 1085w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1-700x1321.jpg 700w, https://www.penn-mar.org/wp-content/uploads/2022/02/JP-1.jpg 1170w" sizes="(max-width: 543px) 100vw, 543px" />As a full-time Dean’s List student and an extremely dedicated employee, Jessica Patchel has her hands full. Penn-Mar was very fortunate to have Jessica join our team three and a half years ago as a Residential Assistant. Since then, she has been promoted twice and is now a Residential Supervisor.</p><p>Jessica shares that working at Penn-Mar has easily been one of the best decisions she has ever made. She is passionate about providing the utmost quality of care to those she supports and advocating for them when they feel unheard.</p><p>Each day is completely different for Jessica, which she says makes things exciting. She is currently overseeing two houses and spending time in both locations. She truly does it all – scheduling appointments, administering medications, preparing meals, and running errands. Her favorite thing to do is explore the community with the people she supports. Jessica shares that the most rewarding aspect of her job is knowing she is making a difference and helping others live their best lives.</p><p>When asked “what is the most challenging aspect of your job?” she replied, “helping others understand that people with IDD (intellectual/developmental disabilities) are people too – we need to fight the stigmas that exist and spread acceptance and awareness for people with IDD.”</p><p>Jessica knew this was the right job for her when she started seeing growth in the gentleman she currently supports. He has come a very long way since she first began with him. He is quite the adventurous man – he tries new cuisines, enjoys being out and about, and seeks out new, exciting activities.</p><p>We asked her, “what do you wish people knew about your job?” to which she responded, “it isn’t just ‘hanging out’ all day – there is so much more to the job. It’s about providing excellent care and making a difference in people’s lives. For someone looking to enter this industry, know how important it is to form connections with the people you support so you can best accommodate their needs.”</p><p>Jessica is a HEART Award recipient and was nominated by her coworkers, peers, and the family of the person she supports as an exceptional team member. The Penn-Mar HEART Award program recognizes team members whose passion and performance leave the mark of their own legacy through exceptional demonstrations of Honesty, Excellence, Advocacy, Respect, and Teamwork. Jessica goes above and beyond and demonstrates the HEART she has for our mission and the people we serve.</p><p><em><strong>Jessica, thank you for all that you do for the people you support and our organization. Your passion, heart, and dedication make the world a better place. We can’t wait to watch you continue to grow over the years!</strong></em></p>								</div>
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		<p>The post <a href="https://www.penn-mar.org/meet-residential-supervisor-jessica-patchel/">Meet Residential Supervisor Jessica Patchel</a> appeared first on <a href="https://www.penn-mar.org">Penn-Mar</a>.</p>
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